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But as with all new technology, its easy to get caught up in what everyone else is doing.
CX Consultant, Twilio.
Brands can also harness AI to improve how they personalize each interaction with every customer.
Having a strong foundation of accurate, regularly updated first-party data for it to work with is essential.
Its only then that it becomes possible to fully realize the technologys potential.
AI alone will not fix bad customer service.
This will ultimately ensure any investment in AI drives revenue growth and helps companies meet their financial goals.
We’ve listed the best customer feedback tool.
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