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Via a newAT&T support page, the company apologizes for the outage.
“We understand this may have impacted their ability to connect with family, friends, and others.”
AT&T is promising to do better next time
AT&T says it’s working separately with business customers to reach deals on compensation amounts.
Some AT&T customers have pledged to switch carriers after the outage.
According to AT&T, no customer data has been exposed as a result of the problems.
AT&T says it’s “taking steps to prevent this from happening again in the future”.
