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They want each and every digital experience to enrich their lives.
CTO Advisor, Cisco Observability.
And as a result, theyre feeling increasingly frustrated and looking to punish brands whose applications let them down.
Retailers urgently need to understand the evolving mindsets and motivations of billions of young consumers around the world.
Theyre actively looking to rid themselves of a sense of software clutter that built up during the pandemic.
Crucially, The utility Generation are most likely to act against brands whose applications fail to meet their expectations.
Retail organizations urgently need to ensure that theyre able to deliver seamless digital experiences at all times.
This will enable them to quickly detect and resolve issues before end user experience is impacted.
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