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Why are AI tools still so niche?

Why might that be the case?

A hand holding a phone running ChatGPT in front of a laptop

This table from the survey shows answers to the question: “You said you have used a generative AI chatbot or tool. Which, if any, of the following have you tried to use it for (even if it didn’t work)?"

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A laptop showing a table of AI survey responses

This table from the survey shows answers to the question: “You said you have used a generative AI chatbot or tool. Which, if any, of the following have you tried to use it for (even if it didn’t work)?"

A laptop screen showing responses to an AI survey

ChatGPT was easily the most well-known AI tool in the survey, but regular users were still in the minority.