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Sometimes you gotta factory reset your rig.
Well indicate when youre able to below.
Alternatively, if you have the options app open,click onSystem > Recovery options.
Choose the first if youre just trying to clear out some broken drivers or software issues.
If you plan on passing the computer on to someone else, choose the second.
So, chooseKeep My FilesorRemove Everythingbased on which one meets your current situation.
If you dont have an internet connection and have a recovery drive, youll want to pick the second.
So, chooseCloud downloadorLocal reinstalldepending on which is more appropriate.
You should now see the same pop-up withAdditional controls, to review what changes will be made.Select Next.
Then the pop-up will give you one last rundown of what the reset will do.Click Resetwhen ready.
verify your gadget stays plugged in during this process.
All you should probably do is wait until its done.
While thats beyond the purview of this specific article, its a simple process (according to Microsoft).
Its a good idea to do this before you run into issues.