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Perhaps the number one goal of any business today is to achieve efficiency through agility.
Fortunately, new technology is emerging that can instantly accelerate efficiency.
So, its no surprise that were seeing a growing trend of technology-reinforced employee responsibilities.
But what exactly will its impact be?
A ground-breaking, instant transformation, or piece-by-piece progression?
Lets explore the current state of BPM and its ripeness for autonomous revolution.
Director at Software AG.
Think of processes as pathways predefined routes that allow organizations to scale efficiently.
These pathways ensure that solutions are standardized for various situations and participants.
For example, when a customer calls your hotline, thecall centeragent does not ask random questions.
Instead, the process is carefully defined, documented, and supported with the necessary knowledge.
This process provides clear instructions for your employees, much like paving the way for them to follow.
Competing in a world without guidelines would be very challenging.
Education: ongoing learning
Learning how to drive is not a one-time occurrence.
Its crucial that employees dont spend a (work) lifetime discovering these changes on their own.
In a car, drivers receive real-time information about speed and progress via GPS.
Technology offers real-time assistance during the journey, such as warning of upcoming traffic jams and suggesting alternatives.
Business processes, as the outcomes of BPM activities, will become increasingly self-contained and self-regulated.
Processes will operate flexibly within the boundaries defined by the organization.
Could autonomous process management ever supersede humans?
Autonomy is set to profoundly spread throughout the practice of BPM due to market dynamics and new technological emergence.
But this doesnt mean that humans will be out of jobsfar from it.
We’ve listed the best employee scheduling software.
The views expressed here are those of the author and are not necessarily those of TechRadarPro or Future plc.
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