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2023 saw a new record for UK retail, and not a good one.

Over 16 million shoplifting incidents were recorded last year.

Customer paying through smart phone to smiling sales person at store.

This is more than double the year before, costing retailers 1.8bnthe first year losses have topped 1bn.

So how can retailers stop shoplifting?

There are lots of things they can do as individuals.

More in-store patrols, CCTV, and security tags can all help.

But if reports are to be believed, its not just opportunistic shoplifting thats on the rise.

Alarms and security tags might deter the casual shoplifter, but preventing organized gangs needcollaboration.

Online retailers should take note.

Cyber Intelligence Lead, Cyjax.

No business wants to advertise it is vulnerable to attack, as to do so may invite further attacks.

This is even more true of customer-facing businesses such as online retailers.

Its not a misplaced fear.

Honesty and collaboration

What are the cybercrimes most affecting online retailers?

There are also more sophisticated attacks that involve buying out limited stock using bots and reselling on third-party sites.

Card cracking is the use of lists of payment card numbers to do the same.

This information is stolen and sold on dark web sites, often by professional hacker groups.

Many sophisticated attacks use bots, created by organized gangs who either use them or rent them out.

Ransomware attacks are launched by groups who often boast about their success.

Organization means a need for structure and communication, most commonly on the dark web.

We cant expect a retailer to have eyes on all of this activity.

But what they can do is collaborate.

But a better response is: what happens when it is us?

The views expressed here are those of the author and are not necessarily those of TechRadarPro or Future plc.

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